Customers can agree to waivers in three places: Point of Sale (POS), their own checkout page, and their customer profile. The waiver a customer sees depends on what they’re buying or registering for. To create a waiver first, see How do I add a waiver?
Collect a Waiver at Point of Sale
When you ring up a customer in POS, use the waiver option to either:
have the customer sign in person.
email the customer a waiver link to sign.
Collect a Child Waiver
When you ring up a parent who is booking for their child:
Click the waiver button next to the child’s name.
Review the child waiver that appears.
Have the parent sign in person.
Let Customers Agree at Checkout
When customers purchase on their own checkout page, they agree to a waiver by selecting a checkbox. The waiver they see depends on what they’re buying:
Membership waivers: Appear when a customer purchases a membership.
Customer waivers: Appear when a customer registers for a class.
Child waivers: Appear when a parent books for their child.
Collect a Custom Waiver From a Customer Profile
Click Customers > Customer List, then click the customer’s name.
Click Custom Waivers below the customer’s name.
Have the customer sign in person, or email them the waiver link.
After the customer signs, return to the Custom Waivers section. A link appears to show they signed. Click the link to see what they agreed to and the time they signed.
