Follow these sections in order to get your business ready for customers. Each link opens a short article with the steps. If you plan to offer online classes, connect Zoom before you create classes.

On the Staff accounts page, click Settings > Staff Management > Staff Accounts you can:

On the Teachers/instructors page (click Studio Setup > Teachers / Instructors) you can:

This will cover how to add pay rates for teachers teaching classes and appointments. These rates are paid on a per-class basis or per-appointment basis.

To set hourly pay rates -- like for a front desk role or anyone that clocks in and out, click Settings > Staff Accounts. These hourly rates can be tallied up with all other rates in the Combined Payroll Report.

Pay rates for those who teach classes or appointments can be created in a number of ways, using base rates or percentage splits, to name a couple of examples.

To get started, click Studio set-up > Pay rates > Add pay rate.

From the Add Pay Rate page you'll find each section contains a question mark to hover over. This will give an explanation of how the payment option works.

A base rate is the amount the instructor gets paid for teaching the class, regardless of how many customers register.

Pay per customer adds an additional amount for each customer that shows. (Note: you can choose to use just Pay per Customer without a base rate if you prefer)

A Percentage split looks at the class's total revenue and lets you split it with the teacher, where the teacher receives whatever percentage you list here.

Adding multiple rules: You may set progressive pay ranges using Rules.

This pay rate pays $2 per customer for the first 15 customers, then switches to pay $3 per customer for the next 15.

So, if this pay rate is assigned to a class, and:

This progressive pay range can incentivize your teachers to fill their classes.

Additional settings

At the bottom you'll find Additional Settings. From here, you can require that customers need to be checked in in order for teachers to get paid for their attendance. By default, this setting is toggled off.

This pre-populates the teacher's pay rate wherever you schedule them, regardless of what they're being scheduled for. You can always edit the pay rate to something else after it pre-populates.

To set this, click Studio Setup > Teachers > click the drop-down menu to the right of the teacher > Edit.

While setting a universal default pay rate for each teacher can save time with scheduling, setting default pay rates for when that teacher teaches certain classes and appointments makes scheduling a lot easier.

More importantly, it ensures you don't have to remember who gets paid which rate when you're scheduling -- after assigning a teacher to a specific class or appointment, it just auto-fills the default rate you originally chose for this scenario.

Before scheduling your classes and appointments, you can control which pay rate will auto-populate for a teacher they are scheduled to teach:

• a class that came from a specific template

• any appointment service scheduled on a specific appointment board

• a specific service scheduled on an appointment board

Each case above will override the default rate you set. In other words, you're basically saying, 'Hey Momence, plan to assign this default rate when I schedule this teacher anywhere, unless:

(Ie. When this teacher is assigned to a class created from a specific template, assign this pay rate)

Click Studio setup> click the dropdown menu to the right > click Detail.

In the Class templates default pay rates, click the dropdown menu to the right, then Edit pay rate.

To set a default rate for a teacher, click Studio Setup > Teachers > edit the teacher

(Where all appointments booked for this teacher on this board's schedule will auto-assign this pay rate -- unless a default pay rate for this teacher has been assigned to the specific service being performed)

To set a default rate for a specific appointment board, click Appointments > Boards > click the board

Then edit the teacher's default pay rate.

To set a default rate for a specific appointment service, click Appointments > Services > click the dropdown menu to the right of the service > click Service Detail.

Then edit the teacher's pay rate, like this.

To run payroll, click Studio Setup > Pay Rates > click the Run Payroll button in the top right.

This will prompt you to choose if you'd like to see the payroll report for Classes or Appointments. You'll then be able to set date parameters before downloading the report.

​​If you want a report that includes classes, appointments, hourly wages, and tips, use the combined payroll report, which can be found under Analytics > Reports > Staff Payroll.

***Important: If you are planning to create online classes, make sure you've first connected Zoom. You'll find the steps at the top of this article.

Class templates allow you to:

To create a template and a recurring series from that template,

click Classes > Schedule > New Class > Recurring Series > New template (+ button).

To start, click Memberships > Subscriptions/Packs > Subscriptions

Name it > price it (for the monthly charge) > in Duration Settings choose 'absolute interval' for renewing subscriptions > choose one month. Note: 'specific interval' is for fixed start and end dates. Ex. January 1 - March 31.

Toggle on this auto renewal setting.

At bottom of the page choose what this subscription can be used toward.

Click Create, then choose whether to make it public by clicking Subscriptions/Packs > then turning on the 'Featured at Checkout' toggle.

Click Studio set-up > Retail Products > Create new product

Click Studio set-up > Transactional templates > select the template in question.

To make your Transactional Templates more personal, click Drag & Drop > Add Content

Then start dragging content over.

Click Settings > Offerings > Branding.

At the bottom of the checkout page you'll find fields to edit font and copy.

The self check-in kiosk allows you to eliminate the need to check your customers into class. It displays all classes happening today for your customers to select from. Once they select their upcoming class that they've registered for, they'll see a toggle next to their name.

To get started, click Apps and Integrations > App Store > activate Self Check-in Kiosk

Create a test customer account. Download the customer facing mobile app from Apple App Store or Google Play. Sign up as a customer. Once you've created a password, you'll see a list of 'hosts' around you. You can always re-access this list later by clicking Account > App settings > Add host.

Hosts are only discoverable if they are on Momence custom plan.